Terms of Service

Acceptance of terms

By accessing our website preventwaterfl.com, requesting a free water diagnostic, or using our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

About Prevent Water

Prevent Water is a residential water filtration company that provides whole house filtration systems, in-home water diagnostics, professional installation, and ongoing technical support to families in Florida.

Free water diagnostic

We offer a free in-home water diagnostic that includes three on-site water tests performed by our technicians. The diagnostic is provided at no cost and creates no obligation to purchase any product or service. Scheduling is subject to technician availability and geographic coverage within our service area in Florida Central.

Service description

Our products include residential water filtration systems designed to reduce specific contaminants and minerals from your home water supply. Performance varies based on input water quality, installation conditions, and proper maintenance of the system.

All claims about water quality improvement are based on technical specifications of the filtration components we install. We do not claim certifications, accreditations, or regulatory approvals that we do not hold. Our diagnostic tests are demonstrative and educational. They are not certified laboratory analyses.

Pricing and payment

Prices for filtration systems and installation are quoted individually based on home size, water quality conditions, and installation complexity. All prices are in United States Dollars. Payment terms, financing options, and installation schedules are detailed in your individual service agreement.

Warranty

Specific warranty terms are detailed in the documentation provided at the time of installation. Warranty coverage depends on the equipment installed and the maintenance schedule followed. We do not offer lifetime warranties. Warranty claims must be submitted in writing within the applicable warranty period.

Customer responsibilities

You agree to:

• Provide accurate information when requesting a diagnostic or placing an order.
• Ensure reasonable access to your home for installation and maintenance visits.
• Follow our recommended maintenance schedule, including filter replacements at the intervals specified.
• Not modify, tamper with, or attempt to repair the equipment yourself, as this may void warranty and create safety risks.

Intellectual property

All content on our website, including text, graphics, logos, videos, and design, is the property of Prevent Water and protected by copyright laws. You may not copy, distribute, or create derivative works without our written permission.

Limitation of liability

To the maximum extent permitted by law, Prevent Water shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim related to our products or services shall not exceed the amount you paid for the specific product or service involved.

Our products are designed for residential water filtration. They are not medical devices and do not treat or cure any disease. If you have specific health concerns related to water quality, consult a licensed physician.

Governing law

These Terms of Service are governed by the laws of the State of Florida, United States. Any disputes shall be resolved in the state or federal courts located in Florida.

Changes to these Terms

We may update these Terms of Service from time to time. When we do, we will update the date at the top of this page. Continued use of our services after changes means you accept the updated Terms.

Contact us

For questions about these Terms of Service, contact us at:

• Email: contato@preventwaterfl.com
• WhatsApp: available through preventwaterfl.com
• Address: Prevent Water, Florida Central, United States