Service & Support

Good Water.
Supported over time.

A water system works best when someone keeps an eye on it. We schedule the visits, bring the salt and change the cartridges, so you don't have to remember any of it.

Compare Care Plans Request a Visit

Care Plans

For softeners, whole-home filtration and well systems. Every plan costs less than booking the same visits one at a time.

Care Essential

Twice a year, everything checked.

$149 per yearor $12.90 per month

2 scheduled visits per yearSystem, settings and regeneration checkOn-site water reading at each visit

Booked separately$160

Choose Care Essential

Care PlusMost chosen

Every season, with priority.

$279 per yearor $23.90 per month

4 scheduled visits per yearPriority scheduling for service requestsFilter changes at visits (filters billed separately)

Booked separately$320

Choose Care Plus

Care Complete

Visits and salt, fully handled.

$890 per yearor $74.90 per month

Everything in Care PlusSalt delivered and loaded into the brine tankAnnual written water report

Booked separately$1,010

Choose Care Complete

CompareEssentialPlusComplete

Scheduled visits per year244

System and regeneration check

Water reading at each visit

Priority scheduling

Salt delivery and loading

Annual written water report

Salt, cartridges and single visits.

On their own, or added to any plan.

Prevent Water S8 cartridge change in three steps: twist, pull out and insert the new cartridge

SoftenersSalt Delivery$690 per year

We bring the salt, carry it in and load the brine tank on a schedule set for your water and use. No bags to buy or lift.

Included in Care Complete.

Prevent Water S8Cartridge Care$279 per year

For purchased S8 systems. Replacement cartridges plus the visit to change them when the panel indicates.

Already included in the S8 monthly plan.

Any systemSingle Service Visit$80 per visit

A one-time check, adjustment or repair visit. Parts and filters billed separately.

No plan required.

How a service visit works.

01We schedule it

Plan visits are booked ahead. Single visits are confirmed by our team after your request.

02We check the system

Settings, valve, regeneration, pressure and filters, plus a water reading on site.

03We handle what is due

Salt loaded, filters or cartridges changed, adjustments made.

04You get a summary

What was checked, what was changed and when the next visit is due.

Request service or a plan.

For existing Prevent Water customers. Tell us about your system and we'll confirm a time.

Prefer to talk? (352) 808-8763

Service questions.

The amount your softener needs over the year, set by your water hardness and household use. Delivery frequency is defined in your service agreement.